The increasing globalization requires more cooperation and communication among people from different culture, beliefs, and background than ever before. People no longer live in a lonely continent and work in an insular marketplace; they are now part of worldwide economy where competitions coming from nearly every continent. For this reason, profit and non-profit organizations need diversity workforce to make them creative and dynamic. Maximizing and capitalizing workforce diversity is significant to company management today.
Many programs are designed to train supervisors to effectively manage diverse workforce. They provides general definition of diversity, discuss the benefits of diversity in workplace, the challenge of managing a diverse workforce and effective strategies of managing diverse workforce.
Supervisors and managers could benefit from those programs. Because they need to know the way in which the workplace is changing, evolving and diversifying. Since diversity remains a significant organizational challenge, managers must lean managerial skills which are needed in a multicultural work environment. Supervisors and managers must be prepared to teach themselves and others within their organizations to respect multicultural differences in both colleagues and customers so that everyone will be more respectful and the organizations will be more efficient.